Privacy Policy
PRIVACY POLICY
Last Updated: June 2026
1. Introduction
JR CHAUFFEUR TRANSFER (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website, contact us, or book our transportation services.
By using our website or services, you agree to the practices described in this Privacy Policy.
2. Data Controller
JR CHAUFFEUR TRANSFER
Address:
Cluj-Napoca, Str. Traian Vuia nr. 149
Romania
Email:
[email protected]
3. Information We Collect
We may collect the following categories of personal data:
Identity Information
* Full name
* Passenger names
* Company name (if applicable)
Contact Information
* Email address
* Telephone number
* Billing address
Booking Information
* Pickup address
* Destination address
* Travel dates and times
* Flight information
* Number of passengers
* Special requests
Payment Information
Payment details are processed by secure third-party payment providers.
JR CHAUFFEUR TRANSFER does not store complete payment card information.
Technical Information
* IP address
* Browser type
* Device information
* Website usage data
* Cookies and tracking technologies
4. How We Use Your Information
We use your personal data to:
* Process bookings
* Confirm reservations
* Provide transportation services
* Communicate regarding your booking
* Respond to inquiries
* Process payments
* Improve our website and services
* Prevent fraud and abuse
* Comply with legal obligations
5. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process personal data based on:
Contract Performance
To fulfill transportation services requested by you.
Legal Obligations
To comply with tax, accounting, and legal requirements.
Legitimate Interests
To operate, improve, and secure our services.
Consent
Where required by law, including certain marketing communications and cookie usage.
6. Sharing of Information
We may share personal information with:
Drivers and Service Providers
Where necessary to provide transportation services.
Payment Providers
To process payments securely.
IT and Hosting Providers
For website operation and technical support.
Legal Authorities
Where required by applicable law or lawful requests.
We do not sell personal data to third parties.
7. International Data Transfers
If services involve international travel, personal data may be processed in countries outside Romania and the European Economic Area (EEA).
Where required, we implement appropriate safeguards to protect your information.
8. Data Retention
We retain personal information only for as long as necessary to:
* Fulfill bookings
* Meet legal obligations
* Resolve disputes
* Enforce agreements
Retention periods may vary depending on legal and operational requirements.
9. Security Measures
We implement reasonable technical and organizational measures to protect personal data against:
* Unauthorized access
* Disclosure
* Loss
* Misuse
* Alteration
However, no online transmission or storage system can be guaranteed to be completely secure.
10. Your GDPR Rights
If you are located in the European Economic Area, you may have the following rights:
Right of Access
Request a copy of your personal data.
Right to Rectification
Request correction of inaccurate information.
Right to Erasure
Request deletion of personal data where legally applicable.
Right to Restrict Processing
Request limitation of processing activities.
Right to Data Portability
Receive your data in a structured format.
Right to Object
Object to certain processing activities.
Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent.
11. Marketing Communications
We may occasionally send service-related communications.
Marketing communications will only be sent where permitted by law or where consent has been provided.
You may unsubscribe at any time using the instructions provided in communications or by contacting us.
12. Children’s Privacy
Our services are not directed toward children under the age of 16.
We do not knowingly collect personal data from children without appropriate parental authorization.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of external websites.
Users should review the privacy policies of those websites separately.
14. Cookies and Tracking Technologies
We use cookies and similar technologies to improve website functionality and user experience.
Additional information is available in our Cookie Policy.
15. Complaints
If you believe your privacy rights have been violated, you may contact us directly.
You also have the right to lodge a complaint with the competent data protection authority in your country of residence or within the European Union.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be published on our website with a revised effective date.
17. Contact Information
For privacy-related questions or requests, contact:
JR CHAUFFEUR TRANSFER
Email:
[email protected]
Address:
Cluj-Napoca, Str. Traian Vuia nr. 149
Romania